OPTIMAL
FAQ
Answers about OPTIMAL's services, specialized entities and activity scope.
FAQ
01 / OPTIMAL
FAQ
What services does OPTIMAL provide?
Through its specialized entities, OPTIMAL provides management consulting, debt management and collection, translation and interpretation, and management training.
Can consulting services be customized?
Yes. The scope of each engagement can be designed around the organization's needs, objectives and specific challenge.
Does OPTIMAL provide debt collection services?
Yes. Debt collection is listed among the registered activities of Optimal International for Consulting and Services.
Does debt collection include court proceedings?
Debt collection should not be presented as court representation. Matters requiring activities reserved to licensed legal professionals fall outside the debt collection service described on this website.
Does OPTIMAL provide legal advice?
OPTIMAL is not presented on this website as a law firm or legal consultancy and does not offer legal representation or legal advice reserved to licensed professional providers.
Does OPTIMAL provide translation services?
Yes. Translation and interpretation are listed among the registered activities of Optimal International for Consulting and Services.
Who provides training services?
Management training is provided through the Optimal Center for Administrative Training.
Can you design a customized corporate training program?
Yes. Programs can be designed around organizational needs, objectives and target participants.
How are professional fees determined?
Fees depend on the nature, scope, duration and resources required for each engagement. A suitable scope and commercial proposal can be developed after the client's requirements are understood.
How is confidentiality handled?
Confidentiality is a core professional principle, particularly in consulting assignments, collection files and translated documentation.